International manufacturer of premium quality automotive cooling systems with extended service life

Refund and warranty

Warranty Appeal
Name *
Mandatory field, at least 3 characters
Phone *
Mandatory field, at least 5 characters
Email *
Mandatory field, format example@mail.com
Part number *
Mandatory field, at least 6 characters
Purchase date *
Mandatory field, at least approximate date
Amount of installation costs
Where the product was purchased *
Select an answer choice
At stron-parts.ru Elsewhere
Mandatory field, select a place to buy
Receive guarantee *
Select a response option
Get a replacement Return the item
Mandatory field, select refund method
Order number *
Mandatory field, specify order number
Warranty Provision
Type of defect *
Select an answer
The part is leaky The part does not work properly or does not work at all The part does not fit the vehicle The part has external defects before installation
Mandatory field, select the type of defect
Detailed description of defects *
Mandatory field, free-form, at least 20 characters
Add a photo and/or video of the defect * (minimum 3 quality photos of the defect or 1 detailed video)
Add a photo of the factory stamp with batch number and production date (if available)
Add a photo of the paperwork that supported all installation costs (this is to offset your costs)